INTERNATIONAL SHIPPING POLICY BY COUNTRIES
Items are delivered via STANDARD, PREMIUM or EXPRESS AIRMAIL service and will arrive within 4~20 business days
(depending on your destination) from the day of your purchase.
We provide FREE international delivery to purchase exceeding TWD 1400/USD 45 and
orders ineligible under the free shipping program will receive FREE K-beauty items of equivalent value vs. the shipping fee.
FREE SHIPPING for orders over TWD1400 or TWD220 + FREE GIFT
: Standard international shipping (7~10 business days)
| China, Hong Kong, Taiwan, Macau, Japan|
FREE SHIPPING for orders over TWD1400 or TWD270 + FREE GIFT
: Standard international shipping (10~20 business days)
| Bangladesh, Brunei, Myanmar, Cambodia, East Timor, Laos, Malaysia, Philippines, Thailand, Vietnam, Mongolia, Singapore|
TWD160 + FREE GIFT : Premium international shipping (7~17 business days)
TWD635 + FREE GIFT : Express international shipping (4~6 business days)
| Austria, Belgium, Denmark, Finland, France, Germany, Hungary, New Zealand, Norway, Portugal, Saudi Arabia, Spain, Sweden, Switzerland, UK, US, Other Countries|
TWD475 + FREE GIFT : Express international shipping (4~6 business days)
| Australia, Canada, Ireland|
TRACK YOUR SHIPPING STATUS
We provide tracking service for every order. We send shipping confirmation email with individual tracking number and
you can track your order and see where your package is anytime you want!
CANCELLING/ CHANGING AFTER PURCHASE
All MEIBE products are dispatched from Seoul office and We process orders and ship them every Monday through Friday excluding national holidays.
Once your order is placed, it would be packaged and shipped out within 24 hours.
If you need any changes after purchase, Please contact usas soon as possible with your name and order number.
RETURNING YOUR PURCHASE : 30-DAY RETURN
If you are not entirely satisfied with your purchase, we will do everything we can do to make it right.
With MEIBE PROMISES, All MEIBE products can be returned within 30 days of the original purchase of the product.
We will happily refund you to your original form of payment. Contact uswith your name and order number.
Once we receive your purchase, we will process your refund within 10 business days.
* Refunds are provided for purchased items, not including international shipping fee.
* Items need to be returned in their original box and condition.
Can't find an answer to your question?
We're always happy to hear from you, so please send us your question.
You can contact us through this page or at firstname.lastname@example.org